Terms & Conditions – Suki and Kate – Download and Create skip to Main Content


1. Agreement to Terms and Conditions

1.1 The website www.sukiandkate.com (“the website”) is owned and operated by Suki & Kate LLP, trading as ‘Suki & Kate’. References to “we”, “us”, or “our” are references to Suki & Kate LLP. We are a company registered in England and Wales

1.2 Office and address for correspondence is:

29 Sandringham Road, London, E10 6HJ

1.3 Your use of this website and purchase of any products from this website is at all times subject to these Terms and Conditions. By accessing our website you agree to accept and comply with our Terms and Conditions set out below. If you do not agree to these Terms and Conditions, you must not use our website and exit our website immediately.


2. Changes to Terms and Conditions

2.1 We reserve the right, from time to time, with or without notice to you, to change these Terms and Conditions at our sole discretion. The Terms and Conditions applicable to your access to and use of this website will be the version that is current and displayed on the website as at each date you access the website. Your use of the website after changes are made means that you agree to be bound by such changes. These terms were last updated on 18th July 2017.


3. Accounts and Billing

3.1 You can find the specific details regarding your subscription with Suki & Kate including your projects for download by logging into your account and clicking on the relevant section of the website.

To view, amend or cancel existing orders:  insert web link

To view or amend your personal details: insert web link

To view or amend your payment card details:  insert web link

Please note that you will need to be logged in to your account to access these links.


4. Other applicable terms 

4.1 In addition to these Terms and Conditions our Privacy Policy also applies to your use of the website and is, where relevant, incorporated by reference into these Terms and Conditions. http://sukiandkate.com/privacy-policy/

4.2. Website Use

4.2.1 You agree not to upload, post, email or otherwise send or transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, harm, damage, destroy or limit the functionality of any computer software or hardware or equipment linked directly or indirectly with this website. You also agree not to interfere with the servers or networks underlying or connected to this website or our services or to violate any of the procedures, policies or regulations of networks connected to this website.

4.2.2 All content and programming of the website is our property. Except as may be permitted by law, notwithstanding contractual prohibition, you may not reproduce, modify, copy, de-compile or reverse engineer any of the materials, software or content on the website without our written permission. Use of the website is restricted to personal, non-commercial use only.

4.2.3 You agree not to impersonate any other person while using this website, conduct yourself in an offensive manner while using our website, or use the website for any illegal, immoral or harmful purpose.

4.2.4 You may not use the website for unlawful purposes or in any way that may damage our name or reputation or that of our affiliates.

4.2.5 It is your responsibility to ensure your computer system meets all the necessary technical specifications to enable you to access and use the website and is compatible with the website.

4.2.6 We do not guarantee that our website, or any content, will always be available or be uninterrupted.  We may, from time to time, restrict access to certain features, parts or content of the website, or the entire website, to users who have registered with us, for business or operational reasons.

4.2.7 You are solely responsible for maintaining the confidentiality of your account and password, for all activity that takes place on your account, and for restricting access to your computer. You must not disclose details of your account or password or any other information relating to our security procedures  to any third party.  We will not be held liable for any loss or damage that may result from your failure to do so.

4.2.8 The information contained in this website is for general information purposes only. We endeavour to keep the information contained on the website up-to-date and correct, although there may be times when this is not the case. If you notice any issue with the information on the website, please contact us at hello@sukiandkate.com.


5. Intellectual Property Rights

5.1 Website

All intellectual property rights in or relating to the website (including our text, graphics, software, photographs and other images, videos, sound, trade marks and logos) are owned by us or our licensors. Except where you are given a non-exclusive licence to use the intellectual property rights that you need to enable you to use the website in accordance with these Terms and Conditions, you are not given any rights in respect of the intellectual property rights owned by us or our licensors and you acknowledge and agree that you do not acquire any ownership of, or other rights in relation to, any such intellectual property rights by virtue of using the website.

5.2 Personal Use Only

All of our printable files are STRICTLY FOR PERSONAL USE ONLY.

For this use, you can print the high resolution pages as many times as you like.

You can save the files in your computer for your own personal use.

5.3 File Usage

All our files are ‘read only’. Editing, altering and copying of our designs is not permitted. Only use them by printing them in their original form. Do not change or redraw our designs. Do not make derivative works or use any parts of our designs.

5.4 How To Share

Do not link to our printable files directly from your website.

Do not host our pdf files on your site.

Please always link to the original webpage if you wish to share it with readers of your blog or website or with your friends via email or social media.

5.5 Copyright

All artwork remains the copyright of Suki & Kate LLP. This includes the original concepts unique to our designs, paper structures we have designed, graphic features, illustrations and any other design elements and ideas published under our copyright.

All text, images and photographs are copyright Suki & Kate.

All copyright is protected by law.


6. Accuracy of information on Website

6.1 Although we make reasonable efforts to update the information on the website, we make no representations, warranties or guarantees, whether express or implied, that the content on the website is accurate, complete or up to date.

6.2 Strictly No Commercial Use

 Any commercial use of our files, designs and printed results without permission is strictly prohibited.

Examples of commercial use include the following but are not limited to:

  • use as part of commercial events, professionally organised events, paid or unpaid
  • part of paid professional work
  • use in displays in commercial venues such as stores
  • used for commercial editorial and advertising
  • used as free promotional items to help commercial activities
  • use of any part of our designs in commercial products


7. External Links

7.1 From time to time this website may also include links to other websites that we do not control. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content, privacy policies or operation of such linked website(s), or for anything provided (or not provided) by the third parties controlling such linked websites.

7.2 If you create a link to the website and we want you to remove it, we reserve the right to ask you to do so.


8. Joining Us

8.1 In order to purchase products from the website, you must first register to set up an account with us by completing the registration form on the website.

8.2 In order to register an account you must be an individual and agree to comply with these Terms and Conditions. If you are registering on behalf of an organisation or company you must have the authority to bind that company. If you are under 18 years of age and you order goods from the website, please note that you are liable to pay for such order and be held responsible for your order.

8.3 When signing up you need to provide:

your full name;

a valid and current email address;

your payment card details or Paypal account

8.4 You warrant that all information you provide to us when registering an account is true and accurate to the best of your knowledge and belief. It is your responsibility to ensure the information in your account is updated regularly with any relevant changes.

8.5 By opting in and creating an account you agree to receive direct marketing offers from Sukiandkate.com using information provided during the registration process.

8.6 We reserve the right to reject any discount code or credit and/or reclaim the amount of any discount or credit if we consider that it is being used in breach of these terms or is otherwise being abused.

8.7 You are responsible for all activities and purchases that occur under your account. You must notify us immediately if you know of, or suspect, that anyone has obtained access to your account or if you otherwise become aware of any unauthorised use of your account or other security breach.


9. Availability of Website

9.1 Although we aim to offer you the best service possible, we make no promise that our website services will be available all of the time, meet your requirements or be fault free. If a fault occurs in the service, please report it to us (see below for contact details) and we will correct the fault as soon as we reasonably can.

9.2 Your access to the website may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will restore the service as soon as we reasonably can. In the event that our website is unavailable, our usual order and cancellation deadlines apply; please notify us of changes to your order via email at hello@sukiandkate.com


10. Purchase of Sukiandkate.com Membership

10.1 When you register an account on the website you will automatically be signed up to monthly membership and will receive access to new projects every fortnight. There is no obligation to keep your membership, it can be cancelled at any time. 

10.2 Your submission of an order amounts to an offer to enter a contract to buy the products from us; you cannot then withdraw or cancel your order except as specifically stated in these Terms and Conditions.

10.3 No order is accepted from you until our website displays an order confirmation message.

10.4 Our projects are designed to be suitable for both boys and girls from ages 3-9. Younger children may require more help from an adult.

10.5 With any subscription, you cannot choose the project/s that you receive.


11. Free or Discounted Offers for Membership

11.1 £1 TRIAL MEMBERSHIP: When you sign up to try our membership for £1, you will be entering a rolling monthly subscription. After the initial 2 weeks your membership will be charged at £9.95/month

11.2 There is no obligation to continue past your first two weeks, but you will need to cancel the membership within 14 days from the download access of your first project. You can find the start date of your membership by logging into your account. This will also be confirmed in the welcome email you will receive once signed up.

11.3 Charges for each month are taken in advance.

11.4 Access to new projects will be granted immediately on payment.

11.5 Free or discount introductory offers are only available to new users of the website. Except where stated, previous users of the website do not qualify for an additional special offer.

11.6 Free or discount introductory offers apply only to the first account opened per household. It must not be used in connection with multiple accounts created or controlled by the same person.

11.7 Except where otherwise stated, discounts and credits cannot be used in conjunction with any other offers.

11.8 You must have internet access and valid payment details to redeem a free or discounted offer.

11.9 You will be charged the full price for membership after your free or discounted offer. We will continue to bill you by your chosen payment method for the service until you cancel your membership.


12. Subscription Payments

12.1 The price of products is as quoted on the website from time to time. Prices stated include VAT.

12.2 We take payments by continuous payment authority. You will be charged as follows:

12.2.1 Rolling membership will be charged fortnightly from the first day of subscription. Then on the same day of the week every fortnight until cancelled.

12.2.2 Annual membership will be charged on the day of subscription and then on the same calendar date annually until cancelled.

12.3 You agree not to hold us responsible for banking charges incurred due to payments on your account.

12.4 We reserve the right to change the fees for any services at any time. We agree to notify you at least 30 days in advance of any change in fees. Please note that you can cancel at any time.

12.5 Upon registering, restarting membership, or changing card details, a £1 payment may be taken from your card in order to authorise it and prevent fraud. This payment will be immediately voided, but some banks may temporarily reflect these against your account balance.

12.6 You will not hold us responsible for any delays, outside our control, which relate to the accessibility of new projects.

12.7 If you are dissatisfied with any project you receive from us, please contact our customer services team on hello@sukiandkate.com.


13. Cancellation

13.1 You can cancel your membership at any time. For more details please see the Managing Orders section of our FAQs.

13.2 Cancellation must be by the website www.sukiandkate.com. You remain responsible for ensuring that any such change or cancellation is not only transmitted by you, but received by us, in time for the deadline.

13.3 We reserve the right to terminate or restrict your use of our service, for any or no reason whatsoever. One reason that we may do so is if we believe that you are in breach of any obligation under these Terms and Conditions. If we terminate your use of our service as a result of a breach of any obligation under these Terms and Conditions, such termination would be immediate and may be without notice.

13.4 The prices are shown in GBP and include UK VAT where applicable


14. Privacy

14.1 We collect personal information about you through your use of this website and our services. All information that we collect about you is subject to our Privacy Policy.


15. Limitations on Liability

15.1 Nothing in this clause TBC or otherwise in these Terms and Conditions shall exclude or in any way limit our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence and for fraud or fraudulent misrepresentation

15.2 Any liability we do have for losses you suffer is strictly limited to the purchase price of the relevant products. Please note this does not affect your statutory rights.

15.3. If you are a consumer

a) Please note that we only provide the website for domestic and private use. You agree not to use the website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity, or any indirect or consequential loss or damage

15.4 If you are a business user:

a. We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

b. We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, the website; or
  • use of or reliance on any content displayed on the website.
  • In particular, we will not be liable for:
  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

15.5 None of these terms restrict any of your statutory rights. For further information about your statutory rights, contact your local authority Trading Standards Department or Citizen’s Advice Bureau.

16. Applicable Law

16.1 Your use of this website is governed by these Terms and Conditions and construed and enforced in accordance with the laws of England and Wales. Disputes arising from your use of this website and the services we provide are subject to the exclusive jurisdiction of the courts of England and Wales.


17. Assignment by Us

17.1 You agree that we may assign any of our rights and/or transfer, sub-contract or delegate any of our obligations under these Terms and Conditions. These Terms and Conditions are personal to you and you may not assign any of your rights or transfer, sub-contract or delegate any of your obligations under these Terms and Conditions.


18. Accounts are Non-Transferable

18.1 Accounts with Suki & Kate LLP are not transferable and therefore cannot be sold or traded.


19. No Waiver

19.1 If we delay exercising or fail to exercise or enforce any right available to us under these Terms and Conditions, such delay or failure does not constitute a waiver of that right or any other rights under these Terms and Conditions.


20. Force Majeure

20.1 We will not be liable to you for any lack of performance, or the unavailability or failure, of this website or our services, or for any failure by us to comply with these Terms and Conditions, where such lack, unavailability or failure arises from any cause reasonably beyond our control.


21. Third Party Rights

21.1 Nothing in these Terms and Conditions confers on any third party any benefits under the provisions of the Contracts (Rights of Third Parties) Act 1999.


22. Contacting us

22.1 Please submit any questions you have about these Terms and Conditions or an order you have placed or ordering in general by email to hello@sukiandkate.com or write to us at:

Suki & Kate

29 Sandringham Road


E10 6HJ


23. Trade Mark

23.1 “Suki & Kate” is the trade mark of Suki & Kate LLP. You are not permitted to use it without our approval, unless it is part of the material you are using as permitted under these Terms and conditions.

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